Reactivation Campaign Request Form

Submitting this form will give our team everything we'd need to set up your reactivation campaign! If you have any questions at all please feel free to contact us and we will help you in any way that we can.

For help on setting up contact lists for your campaign, watch this video!

Please note: Reactivation requests take 2-3 business days from the time of the request to be ready for launch. Please add your requested launch date accordingly.

IMPORTANT: If enough contacts opt out of your reactivation campaign (i.e. replying STOP), texting for your account may be temporarily disabled. Please make sure your contact list is vetted before submitting. We will drip SMS messages out gradually to comply with SMS sending policies.

Your Name (First and Last) *

Please enter your business name (If you have multiple locations, please indicate which location this is for)

What is your reactivation offer? (i.e. 50% your first month, 7 Day VIP Pass, Etc.) *

Are you running a seasonal offer? *

Do you have custom verbiage or a sequence you'd like to use? *

If the custom verbiage is on a file upload it here

If the custom verbiage is on a link upload it here

List any additional tags/criteria you want to EXCLUDE from the reactivation

IMPORTANT: The campaign will be sent to everyone in your contact list minus your members and the criteria above, please review carefully before submitting. If you have ANY questions on this process, please reach out in your Slack channel and one of our coaches can help walk you through the process.

Please list what tag you use for your current members or if they are marked as won. (Generally we recommend sending reactivation campaigns to ALL contacts who aren't current members, or who haven't DND'd) *

If your members are not tagged or marked as won, please tag or mark them so we're able to exclude them! If you need assistance with this please contact your CS coach.

If you want to ONLY send to contacts with a certain tag or opportunity status, please indicate which below. For example, only those marked as lost.

Please let us know the date on which you would like to launch your reactivation campaign? Please allow at least 48 hours from the time of your submission for the campaign to be launched. *

Do you have a preferred time of day that you'd like to have your campaign launch? (so that you can be ready for responses to come through from prospects) *

Please enter preferred time(s) for messaging to go out to your contacts: *

Reactivation messages are sent in drip mode, meaning contacts flow into the campaign gradually over several hours. This improves deliverability and protects your phone number reputation, while also preventing your team from being overwhelmed by a sudden flood of replies. Knowing your preferred window helps us pace the rollout the way you want.